Twitter: The Real-Time Answer Engine
The great thing about Twitter is that it has the potential to solve real time problems extremely quickly. With a host of people available online at a particular moment, you can use it to get help on a multitude of levels.
This real time capability has helped establish Twitter as a ‘help engine’ and the twittersphere is awash with stories of how Twitter has helped its users. Guy Kawasaki has had a laptop cable hand delivered by a fellow Twitter user - Matt Perez has used it to test different versions of a website on various mobile devices. It has even had more humanitarian benefits helping to prevent death threats at a school. It has even proven it’s worth through live tweeting at conferences, when a speaker became ill, and people rushed to help.
Many of us are now turning to Twitter as the first place to get an answer or help on a potential problem, its alot quicker than waiting for a reply on a message board. So, if you decide that the Twittersphere is the place you want to ask questions and get help, what are the services and sites you should be following on Twitter?